Conditions of Use

Terms & Conditions

1. All prices are in INR. Please use the currency converter to get the exact rates in Dollars / Euros / Pounds. The currency converter rates are updated periodically and hence there might be a slight difference between the rate on the website and as per actual current conversion rate. If you use a non-Indian credit card, your bank will automatically convert to your home currency based on today's exchange rates.

2. This site is owned by Harshit National Marketing Company. No material from this site or any other web site owned, operated, controlled or licensed by India Gifts Mall and/or associates or sister concerns may be copied, reproduced, republished, transmitted, downloaded, uploaded or in any other manner for commercial use or otherwise without the written permission of India Gifts Mall. Violation of this condition is a violation of copyright and other proprietary rights of India Gifts Mall and/or their associates or sister concerns or affiliates.  

3. The product/services provided on this site are without warranties of any kind either expressed or implied and India Gifts Mall disclaims all or any of them to the fullest extent. India Gifts Mall does not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components. Any warranties or After Sale Services if any offered by the Manufacturers/Vendors on any product shall be serviced directly by such Manufacturer/Vendor and India Gifts Mall shall not be under any obligation to ensure compliance or handle complaints.  

4. In an effort to provide our customers with the most current information, India Gifts Mall will, from time to time, make changes in the Contents and in the products or services described on this Site. The prices advertised on this Site are for Internet orders. Prices and the availability of items are subject to change without notice. Any prices used on this Site may not be indicative of the actual selling prices in your area. We reserve the right to limit sales, including the right to prohibit sales to re-sellers. We are not responsible for typographical or photographic errors.

5. Notwithstanding any or all of the Terms, Conditions & Disclaimers stated herein above and in FAQ or elsewhere in the site, any refund or payment by India Gifts Mall to the user or anyone else acting on his behalf for any reason whatsoever, voluntarily or on being claimed by any user shall not become a waiver of any or all of the Terms, Conditions and Disclaimers made and shall not become a precedent for similar future actions/claims or confer any rights on the claimant. AND further that all such refunds/payments if any when made shall be subject to 10% deduction on account of Bank charges and other processing overheads.

6. If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through Email: info@india-gifts-mall.com and should wait for a written clarification before using the service.

7. India Gifts Mall does not guarantee the delivery date specified by the sender. India Gifts Mall will dispatch gift items within 72 working hours of receiving the order & payment.  If sender specifies a particular delivery date, India Gifts Mall will postpone the dispatching of the gift item until such a date that it reaches around the specified date of the sender. In any circumstances, India Gifts Mall does not guarantee the exact date of delivery specified by the sender. The date of delivery may vary according to the efficiency of respective couriers by which the gift items are dispatched and the remoteness of the recipient.

8. If recipient is not at the given address, the gift item would be left with the neighbor along with an attached note. If neighbors refuse to accept, a message will be left on the door asking the recipient to call our local office. At this point the order is fully chargeable. For the items delivered by the courier / speed post / registered post, their respective policies apply. India Gifts Mall reserves the right to charge the order if by any chance the recipient rejects the order for any reason.

9. India Gifts Mall is not responsible for any kind of mishandling frauds of credit card /debit cards information given to CCAVENUE, the authorized online retailer, for the orders placed. Please take care that your card is not used in an unauthorized manner. We shall not be responsible for your card being charged in this manner. However if your card has been used without authorization.

10. India Gifts Mall is not responsible for missed/late deliveries due to force majeure, curfews, acts of government, acts of nature, holidays, incorrect addresses or acts of war. India Gifts Mall reserves the right to deny its services to any sender, without any explanation. India Gifts Mall is not liable for more than the retail cost of item.

11. India Gifts Mall shall try its best for prompt delivery; However delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation.

12. Inspite of full caution taken at the time of delivery, India Gifts Mall will not be responsible for a mis-delivery if the receiver of the gift at the address on the order form misappropriates, damages or fails to hand over the gift to the person named on the order form and takes the item posing himself to be the correct person.

13. The product/services provided on this site are without warranties of any kind. India Gifts Mall does not warrant that the products/services offered will be exactly similar, error free, or that the defects will be corrected.

14. India Gifts Mall assures the hand delivery of its products in city limits within 48 working hours , provided the order is complete and correct.  Usually it takes 2 to 4 working days for the hand delivery by the courier but these may vary according to the remoteness of the area and efficiency of the couriers.

15. Gift orders once placed cannot be cancelled, and any changes in the same must be notified by the sender within TWO working hours after submitting the order. India Gifts Mall will make its best efforts to incorporate changes but will not be held responsible if an advised change is not made.
 

16. India Gifts Mall will deliver exactly the same gifts displayed on its web pages and from the same sources indicated. However, in certain unavoidable circumstances arising due to non availability of products from indicated sources, it reserves the right to change the source and deliver approximately similar kind of product. If similar kind of product is not available, India Gifts Mall will inform the sender to change the order or wait until it becomes available.

17. Please note that we do not have a refund policy. However, if the customer is dissatisfied with the quality or the quantity of the products delivered, he / she should notify the India Gifts Mall within 48 Hrs of the delivery of the gifts. In such an event , we may replace the items delivered subject to an approval by our Q C department. For such and exchange , the goods delivered will have to be sent to our Head Office at the recipients cost. However, we will pay for the delivery of the exchanged goods to the recipient.

18. Please note that no complaint for an exchange will be entertained if the same is made after 48 Hrs. of the delivery of the goods.

19. India Gifts Mall reserves the right to change the perishable gift item to less perishable one if the former is expected to spoil before the day it reaches the recipient, without prior permission from the sender.

20. India Gifts Mall will not charge more than the prices mentioned on its web pages but in certain unavoidable circumstances it reserves the right to change the prices anytime, without any prior notice and charge the sender accordingly.

21. India Gifts Mall reserves the right to dispatch the gift items separately, not as a single package, if certain items in the package are not acceptable by certain couriers. e.g., Canned sweets from Haldiram's can be dispatched by local courier and Silver coins by registered post parcel, even though they may supposedly be delivered in the same package.

22. India Gifts Mall does not, in any way, claim ownership or right over the Trademarks, Brands and Company Names used at this site, which are owned by their respective owners/companies. References to these products and company trademarks are used solely for the purpose of identifying the products supplied at this site.

23. While India Gifts Mall takes great effort to ensure prompt possible delivery of  fresh products, India Gifts Mall do not take responsibility for the degradation in the condition of perishable items (Flowers, Sweets, Cakes, etc.) due to late delivery , shall be limited to replacement of the item, with fresh delivery of the same item. To avail such a  redelivery, the recipient will have to contact India Gifts Mall along with the originally delivered item, within two hours he/she receives the gift.

24. While India Gifts Mall takes all measures to determine and preserve the freshness of the perishable gift items dispatched , it is not responsible for degradation in the condition of the same.

25. While India Gifts Mall ensures to deliver best quality products from well known sources, it is not responsible if the quality of the product does not match the expectation of the recipient.

26. While most of the gift items are dispatched by National Level  Couriers, liquid tinned items and certain other products may be dispatched by local courier, speed post or by registered post parcel depending upon the remoteness of the recipient. India Gifts Mall has the sole authority to select the best means of dispatching from the above options.

27. In the unlikely event of a dispute relating to the services of India Gifts Mall, a service provided by India Gifts Mall, the dispute shall be subjected to the jurisdiction of Allahabad (India) courts.

28. Sale on commision basis.

29. The sender is bound to above terms and conditions once he/she places the order. The sender should read the above terms and place the order with India Gifts Mall only if they are acceptable by him/her.

 

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